Walletmix BizERP Support Center
Get assistance with company onboarding, Chart of Accounts configuration, Mushak 6.3 VAT invoicing, subscription billing, and mobile app configuration.
Email Support Desk
For account setup, billing verification, and technical troubleshooting.
support@walletmix.comSubscription & Billing
Submit bank transfer references, request tax invoices, or upgrade your plan tier.
Open Subscription Billing Portal →Android Companion App
Download the native Flutter Android APK and sign in with your company credentials.
Download Android APK →Frequently Asked Operational Questions
How does multi-tenant data isolation work?
Every registered company receives a dedicated tenant identifier and isolated operational records. Only authenticated members assigned to your tenant can view or modify your Chart of Accounts, vouchers, invoices, purchase orders, inventory items, or payroll runs.
How do I activate a paid subscription after my 14-day trial?
Sign in to your workspace and open the Billing page (`/billing`). Select your plan tier and billing interval (Monthly or Annual with 20% discount). You can submit a payment reference for manual billing verification or complete automated gateway webhook confirmation where configured.
Can posted double-entry vouchers be deleted?
To preserve accounting integrity, posted ledger vouchers cannot be silently deleted. Instead, use the Voucher Reversal action to post a balanced contra-entry that zeroes the net effect while maintaining a complete audit trail.